Contact Us
BEFORE you contact us, here are some answers to common questions :)
When will I receive my tracking number?
You will usually receive your tracking number within 1 to 2 days.
Why isn't my tracking number working?
It may take up to 5 days for your tracking number to activate once you receive it.
What is the exchange/return policy?
We value our customer experience. If you have any problems with our products, we will gladly fully refund you.
When will I receive my tracking number?
You will usually receive your tracking number within 1 to 2 days.
Why isn't my tracking number working?
It may take up to 5 days for your tracking number to activate once you receive it.
What is the exchange/return policy?
We value our customer experience. If you have any problems with our products, we will gladly fully refund you.
ProjectPAL - Contact Us
We're here to help! Whether you have a question about your order, need help finding the perfect gift, or just want to chat, we'd love to hear from you.
Here are a few ways to reach us:
- Owner: Ihor Palteka
- Adress: Ukranie, Odesa, 65000, Region Odeska city Street , Romashkova build 54b
- Email for inquires: info@projectpal.store (We aim to respond to emails within 24 business hours)
- (Available Monday-Friday, 9:00 AM - 5:00 PM European Time )
- Phone: +380638382179
Let's Chat!